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Quality Policy

Draft adapted from a template. EPS to review and confirm, especially any certification claims.

As EPS GmbH Lubricants, our Quality policy is;

  • Aims to maintain the highest level of quality in the fields of lubricants, greases, antifreeze, and screenwash fluids by utilizing advanced technology, demonstrating good professional and technical practices, employing continuously trained and skilled expert personnel, and responding quickly to changes necessitated by technological advancements through the provision of resources.
  • EPS GmbH Lubricants has adopted the principle of providing its customers with reliable, trouble-free products and being a family that does not tolerate errors.
  • EPS GmbH Lubricants aims to build its relationships not on deceit, lies, and fraud, but on the principles of trust, security, mutual benefit, and creating value.
  • To this end, EPS GmbH Lubricants has established a Quality Management System in accordance with ISO 9001, and the documents required by the standard have been published and put into practice. It is mandatory for all personnel to learn these documents and to implement them according to the procedures and principles.
  • By fully implementing the principles of speed, accuracy, continuity, reliability, and equality, and with the help of cooperation with customers, the company undertakes all necessary efforts to prevent customer complaints, meet customer expectations, and thus increase customer satisfaction.
  • As the senior management of EPS GmbH Lubricants, we commit to effectively implementing and continuously improving our Quality Management System in accordance with the ISO 9001 standard, customer requirements, and legal requirements, with the contribution of all our personnel.